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Secure Payments and Guaranteed
We accept the following payment methods:
PayPal
Carte di Credito
Bonifico bancario
E' inoltre possibile ritirare e pagare direttamente la merce nella nostra sede in Contanti, Carte e Bancomat (è comunque necessario avere prima effettuato l'ordine sul nostro sito).
In caso di scelta di un metodo di pagamento anticipato (es: Bonifico Bancario) il Cliente avrà tempo 3 giorni lavorativi per poterlo effettuare. In caso contrario ci riserviamo il diritto di annullare l'ordine.
Returned goods and right of withdrawal
SATISFIED OR REFUNDED: within 14 days of receiving the goods, the Customer, if he does not find the product to his liking, can exercise the right of withdrawal by sending the Return request from the Contact Us section specifying:
Name and Surname
Order Number
Date of receipt of goods
Code of the products you wish to return
Reason for the return
After our approval, the customer must return the goods to:
RENKALIK SPA – via dell’Artigianato, 33 – 40057 GRANAROLO EMILIA – (BO).
The costs and risks of transport for the return of the goods are borne by the Customer (Legislative Decree 21/14).
Within 14 days of the return, we will then refund 100% of the value of the returned products (excluding shipping costs) or, if the Customer requests it, we will replace the returned items with equivalent products (excluding shipping costs).
The right of withdrawal is applicable only if each returned product, even if opened, is "as new", never used, in perfect condition and complete (including packaging) with all accessories, which are also intact.
In the case of products that do not meet these characteristics, RENKALIK SPA reserves the right to refuse the withdrawal or to apply a reduction on the price (Legislative Decree 21/14).
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